Last Updated: [Insert Date]

At AlvoCart, we strive to ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our Returns & Refunds policy below.

1. Eligibility for Returns

• Items must be returned within [X] days of the purchase date.
• The item must be in its original condition, unused, and in the original packaging.
• Certain products, such as perishable goods, personal care items, and gift cards, may not be eligible for returns.

2. Return Process

• To initiate a return, contact our support team at support@alvocart.com with your order details.
• We will provide instructions on how to return your item.
• Customers are responsible for return shipping costs unless the return is due to a defect or incorrect item received.

3. Refund Policy

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed to your original payment method within [X] business days.
• Shipping fees are non-refundable.

4. Exchanges

• If you received a defective or incorrect item, we will replace it at no additional cost.
• Contact us at support@alvocart.com to arrange an exchange.

5. Late or Missing Refunds

• If you haven’t received your refund within the expected time frame, check with your bank or payment provider.
• If you still have issues, contact us at support@alvocart.com for assistance.

6. Contact Us

If you have any questions about our Returns & Refunds policy, reach out to us at support@alvocart.com.